Shipping Policy
Company Name: Shivam Garments
GST Number: 03AUDPS9395K1ZY
Address: BXXIV, 2075, St. No. 3, Kuldip Nagar, Basti Jodhewal, Ludhiana – 141007/141008, Punjab, India
Mobile: +91-9317623857
Email: nk.traders771@gmail.com
This Shipping Policy outlines the terms and conditions related to the shipment and delivery of products purchased from Shivam Garments. By placing an order with us, you agree to the shipping terms described below.
We currently ship products across India.
Orders will be delivered to the address provided by the customer at the time of checkout.
Customers are responsible for ensuring that the shipping address, contact number, and PIN code are accurate and complete.
Orders are typically processed within 1–3 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Bulk or customized orders may require additional processing time, which will be communicated to the customer in advance.
We ship orders through reliable third-party courier and logistics partners.
The selection of the courier partner is at the discretion of Shivam Garments based on delivery location, package size, and serviceability.
Standard delivery timelines are 3–7 working days from the date of dispatch, depending on the delivery location.
Delivery timelines are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, or logistical issues.
Shipping charges, if applicable, will be clearly displayed at checkout before order confirmation.
Promotional campaigns may include free shipping, which will be specified on the website or promotional material.
Once the order is dispatched, tracking details may be shared via SMS, email, or WhatsApp.
Customers can use the tracking information provided to monitor the shipment status.
Courier partners generally make 2–3 delivery attempts.
If delivery fails due to incorrect address, customer unavailability, or refusal to accept the order, the shipment may be returned to us.
Re-shipping charges, if applicable, may be borne by the customer.
Customers are advised to inspect the package at the time of delivery. Any visible damage or missing items should be reported to us within 24 hours of receiving the order to facilitate timely resolution.
Shivam Garments shall not be held responsible for delivery delays caused by events beyond our reasonable control, including natural disasters, transportation disruptions, strikes, government restrictions, or other unforeseen circumstances.
Shivam Garments reserves the right to modify or update this Shipping Policy at any time. Any changes will be effective immediately upon posting on our official platform.
For any shipping-related queries or assistance, please contact:
Shivam Garments
